Refund Policy for SaqSuq.com

1. Returns

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, please contact us within [number of days] days of receiving your order to initiate a return.

2. Eligibility for Refunds

• To be eligible for a refund, items must be unused and in the same condition that you received them.
• It must also be in the original packaging.
• Some items are non-refundable and non-exchangeable. These include [list of non-refundable items if any].

3. Refund Procedure

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

4. Return Shipping

The customer will be responsible for paying for the shipping costs for returning the item. Shipping costs are non-refundable.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will investigate the issue and, if necessary, provide instructions for the return or exchange of the item.

6. Contact Us

If you have any questions about our refund policy, please contact us at sales@saqsuq.com or by phone at +971 50 2570017.